These Terms &Conditions are for general information only. All our assignments are subject to a personalised professional engagement letter that outlines the terms and conditions specific to that engagement.
Any information acquired by us in the course of our engagement is subject to strict confidentiality requirements. Information will not be disclosed by us to other parties except as required or allowed for by law or professional standards, or with your express consent.
As accredited consultants, Ball Business Services may from time to time receive commission, rebates or discounts on sales of and subscriptions to Xero, MYOB, and other software products, or third party services.
All software and intellectual property remain our property until we receive payment in full. We retain the copyright to all training manuals and any other written material, unless agreed otherwise in writing.
Fees and disbursements
We set out the basis of our professional fees in our letter of professional engagement. Unless otherwise agreed, our fees are based on the nature, complexity and time spent on the assignment and the qualifications of the consultants. Where the client’s business is located outside of the Sydney CBD, travel time and costs will be charged. Other disbursements and out-of-pocket costs are charged at cost. Services performed after hours or on weekends may attract a premium as appropriate.
Our liability is limited by a scheme approved under Professional Standards Legislation. Further information on the scheme is available from the Professional Standards Councils’ website: http://www.professionalstandardscouncil.gov.au
Our professional services may be carried out at your premises, at our offices, online or by phone. Our time charge apply to all time during which a consultant is engaged on your assignment. This includes consulting, travel, attendance at meetings and conferences, research, drafting and reading documents, waiting time at client’s premises, and telephone calls.
We require payment on issue of our invoice. Our preferred payment method is my direct transfer to our designated bank account.